All Collections
SteadyPay TopUp
FAQ
What is SteadyPay TopUp?
How does SteadyPay TopUp works?
Build your credit with SteadyPay
What fees are charged?
If you don't charge interest, what's with the APR?
Can I apply if I have bad credit?
What are early top-ups?
How do I get a top-up? When can I have a top-up?
When are top-ups deposited into my current account?
How quickly does SteadyPay detect my pay?
What counts as pay? What pay do you top-up?
Manual review of a top-up
How do you work out my average pay ?
Can I get more than one top-up?
Can I assign top-ups to more than one employer?
What happens if I don't respond to a top-up notification?
Can I decline a top-up?
Is a top-up a loan?
How do I repay the top-ups?
How do I repay early top-ups?
How do I setup repayments?
When do I make a repayment?
Can I make an extra / early repayment?
What if I miss a repayment?
I'm having trouble making a repayment.
Do you report payments to credit reference agencies?
What's the deal with the repayment plan?
Why was I sent a Notice of Sums in Arrears (NOSIA)?
Why was I sent a Default Notice?
Need advice on debt?
What banks do you support?
What's involved in the lending assessment?
What do you need to verify my identity?
What do you need to verify my employer / pay?
Former customer wanting to re-subscribe?
How do I select my bank?
Why was my application declined?
Why do I have to connect the app to my bank?
I'm a sole trader / freelancer, can I use SteadyPay?
Can I apply if I am on benefits?
I've been paid but the app hasn't detected it
I can't see the early top-up button
I'm having trouble setting up my debit card.
How do I update my card / payment details?
How do I pay for a missed subscription or repayment?
I'm having trouble making a payment.
I changed employer. I want to reassign the top-up.
Why am I being asked to reconnect to my bank?
My app isn't working
I'm not getting any notifications.
I forgot my username
I forgot my password.
I deleted the app.
I can't see/tap a proceed button (iPhone)
How do I connect to a different bank account?
What to do when someone dies