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Troubleshooting
FAQ
I've been paid but the app hasn't detected it
I can't see the early top-up button
I'm having trouble setting up my debit card.
How do I update my card / payment details?
How do I pay for a missed subscription or repayment?
I'm having trouble making a payment.
I changed employer. I want to reassign the top-up.
Why am I being asked to reconnect to my bank?
My app isn't working
I'm not getting any notifications.
I forgot my username
I forgot my password.
I deleted the app.
I can't see/tap a proceed button (iPhone)
How do I connect to a different bank account?
What to do when someone dies