We do an automatic check with credit reference agencies to verify your identity. If we need more information, we'll notify you and ask for the following:

  1. A picture of one proof of identity document. It must have at least 3 months of validity left on it.
  2. A picture of one proof of address document. It must be no more than three months old.
  3. A selfie of you holding the proof of identity document.

Please send these pictures to us using the in-app chat message service.

We accept the following documents:

Proof of identity

  • UK or foreign passport
  • UK or EU/EEA drivers licence
  • EU/EEA government-issued national identity card

Proof of address

  • UK bank or credit union statement (excluding Monzo or Starling or any similar online bank statements)
  • UK credit card statement
  • UK utility bill (gas, water, electricity, landline)
  • Council tax bill
  • UK or EU/EEA drivers licence
  • UK/EU/EEA mortgage statement
  • HMRC tax notification (dated within last 12 months)
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