We do an automatic check with credit reference agencies to verify your identity. If we need more information, we'll notify you and ask for the following:

  1. A picture of one proof of identity document. It must have at least 3 months of validity left on it.

  2. A picture of one proof of address document. It must be no more than three months old.

  3. A selfie of you holding the proof of identity document.

Please send these pictures to us using the in-app chat message service.

We accept the following documents:

Proof of identity

  • UK or foreign passport

  • UK or EU/EEA drivers licence

  • EU/EEA government-issued national identity card

Proof of address

  • UK bank or credit union statement (if you are with Monzo, Starling or other challenger digital bank we may ask you for a different proof of address)

  • UK credit card statement

  • UK utility bill (gas, water, electricity, landline)

  • Council tax bill

  • UK or EU/EEA drivers licence

  • UK/EU/EEA mortgage statement

  • HMRC tax notification (dated within last 12 months)

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