We will offer you a top-up when your pay is below your average pay by £25 or more.

If you accept the offer, we will drawdown the money from your top-up facility and advance it to your bank account.

Please allow 24 hours after you have been paid for the app to update and send you a top-up notification. It is learning to detect your pay.

Important information:

  • To activate the top-up service you must have paid your subscription for two weeks.
  • Your first top-up has a cap of £250. Subsequent top-ups may be larger. All top-up are subject to affordability checks.
  • Your top-up facility has a £1000 credit limit.
  • If we are unable to collect a subscription or instalment, we will put a hold on your top-ups.
  • If you have been granted a holiday on your instalments, we will not offer you a top-up during this period.
  • We do not offer top-ups for payroll deductions such as court fines, tax payments and employer reimbursements. We offer top-ups for when your pay is below average due to working less than usual, like when you have reduced shifts or gigs, take time off sick and go on holiday.
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