When you joined SteadyPay, you agreed to the terms of your credit agreement, which includes setting up a Continuous Payment Authority (CPA). This means the debit card you used – and any card added later – is securely stored and used for your repayments and subscription payments.
💳 Why your card is stored
Your debit card authorises SteadyPay to collect repayments and subscription fees automatically. This helps ensure payments are made on time and prevents missed instalments that could impact your account.
All card details are encrypted and processed securely under PCI DSS (Payment Card Industry Data Security Standards).
🔁 Updating your card
If you get a new card, simply update your details in the app. The new card will replace your old one as your active payment method, but if in arrears, those previously saved cards may be attempted as well.
🚫 Cancelling your payment authority
You can cancel your Continuous Payment Authority at any time by contacting us or your bank. However, please note:
Cancelling the CPA will end your credit agreement, and you are liable to pay for the full owed balance and any additional fees incurred.
Any outstanding balance will still need to be repaid manually, for example, by bank transfer.
🔐 Your data and security
We take data protection seriously. Your card details are handled securely and used only for authorised payments related to your SteadyPay account, in line with the Consumer Credit Act 1974 and our Privacy Policy.
❓Need more help?
If you have questions about your saved card or payments, please contact us via the in-app chat or email [email protected].