If you miss a repayment, we will contact you to try to resolve it. Here's what happens:
→ Your account will be blocked from taking a new CashWave loan until the
outstanding balance is cleared
→ Your credit file may be affected — we report to credit reference agencies, and
missed payments will be visible to other lenders
→ If the balance remains outstanding, we will issue a Notice of Sums in Arrears
(NOSIA)
→ If the balance is still not cleared, we may issue a Default Notice, giving you 30
days to repay before the default is registered on your credit file
We would much rather work with you than take any of these steps. If you're struggling, please get in touch with us as early as possible:
• In-app chat (SteadyPay app)
• Email: [email protected]
Free debt advice: StepChange | MoneyHelper | National Debtline |
